Key was the in-flight entertainment, especially if you're flying more than six hours on end. I remember the time when we had to watch a small television screen in the distance attached to the overhead compartment, or the big projector in front of economy class. And we ALL had to watch the same thing.
Flash-forward to now, and we have personal in-flight entertainment. Every seat it's own television screen, and you decide what to watch, listen to or play. What once was a first-class luxury, becomes an economy class staple.
Pity though that the system isn't foolproof. I've had my fair share of flights the past years with in-flight entertainment, and I can't remember a single flight where the system worked perfectly. Either it didn't work, was turned off by flight attendants, the touchscreen was unresponsive, the headsets were broken etcetera.
Now for me, I remember the 'dark ages' of in-flight entertainment, so I'm not too bummed out about it. I am an experienced traveler, I'm patient, I know how things work in an airline, I manage on my own quite nicely.
You can't imagine the complaining though that people around me do about the system not working for them nowadays. They are acting like the airline spit in their face. Like it's a primary life function.
I feel ashamed for the human race.
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